Display Tender COGC009363
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- Demetri Clifton
LG314/411/19/092 - MONITORING SERVICES FOR THE GOLD COAST SAFETY CAMERA NETWORK
City of Gold Coast is committed to providing a safe environment in which residents, businesses and visitors may enjoy the amenity of the Gold Coast without disruption or fear of harm. The Safety Camera Network (SCN) plays a key role in contributing to the high standard of public safety that is experienced by residents and visitors to the Gold Coast, a premier tourist destination.
The City has built and maintains a fully equipped Monitoring Control Room which has been utilised by the City and its contractors to deliver the services sought through this invitation to offer. Offers must allow for management including rostering, training, supervision of staff to support delivery of monitoring of the data/footage from the City’s camera network in accordance with this Principal’s requirements including meeting licencing and experience requirements.
The scope of the contract is for the 24 hour, 7 days per week monitoring of the SCN CCTV camera’s footage, and the recording and reporting of any incidents which affect or have the potential to affect the safety of the public on the Gold Coast. The monitoring contractor is to support City of Gold Coast in providing this public safety service to the community through supporting the safety of persons within the areas covered by the Network.
The Contractor’s role is to be fulfilled through the delivery of routine and non-routine duties, including but not limited to conducting electronic patrols of the areas covered by the Network, identifying hazards, incidents and suspicious activity ("matters of note"), communicating matters of note to the Queensland Police Service (QPS) or the Principal’s Representative in real time, conducting footage searches and saving recordings, and providing reports as required and as detailed in the Operations and Procedures Manual which will be provided to the successful contractor.
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