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Display Tender TRC000588 
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Employees Assistance Program
Issued By Toowoomba Regional Council
Request for Tender
Tender State
Closed
Tender Code
TRC000588
Contract Number
T15-08/09
Opening Date
22 November 2008 09:00 AM
Closing Date
23 December 2008 02:00 PM
Category
Region(s)
South East Queensland

Contacts 

Contacts

  • Belinda Kiem
  • Office: +61 (07) 46886802
  • Office: +61 (07) 46886414

Description 

The requirements for Council’s Employee Assistance Program are, but not limited to, the following-

• Confidential professional general counselling that is assessable to all employees and their immediate families.
• On-going awareness program designed to educate all employees of the services provided, including the provision of brochures and business cards on a regular basis.
• Training and development for employees who may activate the referral process, to address falling performance or employee distress.
• Weekly site visits by members of the providers team of professionals.
• Early face-to-face intervention critical incident debriefing and defusing services.
• Trauma counselling.
• An on-going monitoring and evaluation strategy developed in consultation with management to determine the awareness, effectiveness and satisfaction of the Employee Assistance Program.
• A reporting strategy developed in consultation with management to assist in improving organisational wellness.

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